by Heather Hughes on November 7, 2013
I saw a headline yesterday and it got me to thinking. It read: “How to Implement an Effective Decision Management System”. Yes, the content is about automation and decision management, but my first thought was: “Ahh, if only there was a system by which business individuals could make sound, decisive decisions.” Decision-making and the […]
by Heather Hughes on April 25, 2013
Spencer Kirk As head of marketing for Extra Space, I thought of myself as the protector of the value that marketing could add. This included creating brand equity to accelerate lease up. One day, Spencer said to me, “Think like an owner.” My responsibility broadened instantly. This was probably the most generous assignment I’d ever […]
by Heather Hughes on July 6, 2012
There’s so much time left. That’s a paraphrase of what Chris Evert said when Kerber was down 3-5 in the third set to Lisiki, and Lisiki was serving to win the Wimbledon quarterfinals. (Kerber won by the way, and it wasn’t pretty.) Evert is a champion who sees space between spaces, each stroke within each […]
