I saw a headline yesterday and it got me to thinking. It read: “How to Implement an Effective Decision Management System”. Yes, the content is about automation and decision management, but my first thought was: “Ahh, if only there was a system by which business individuals could make sound, decisive decisions.”   Decision-making and the […]


Stories of Excellence: “Think like an owner.”

by Heather Hughes on April 25, 2013

Spencer Kirk As head of marketing for Extra Space, I thought of myself as the protector of the value that marketing could add. This included creating brand equity to accelerate lease up. One day, Spencer said to me, “Think like an owner.” My responsibility broadened instantly. This was probably the most generous assignment I’d ever […]


There’s so much time left. That’s a paraphrase of what Chris Evert said when Kerber was down 3-5 in the third set to Lisiki, and Lisiki was serving to win the Wimbledon quarterfinals. (Kerber won by the way, and it wasn’t pretty.) Evert is a champion who sees space between spaces, each stroke within each […]


Three Invaluable Attributes Fluttered from Knuckleballer R.A. Dickey

June 25, 2012
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I was struck by the quality of R.A. Dickey’s character, as revealed in last night’s interview with Orel Hershiser (The full interview is not yet online at ESPN; I’m dying to see it again!). Dickey demonstrated three elusive and invaluable attributes I’d love to possess. The greatest have them, in business, in sports and in […]

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